Privacy Policy

Effective Date: April 08, 2025
Last Updated: April 08, 2025

1. What Information We Collect

We collect limited user data necessary to support the functionality of the BSC Bags app:

• Personal information like name, phone number, and delivery address (if shared during order request).
• Order-related data such as product selections and request history.
• Technical data including IP address, device type, and browser information.
• Location access, only if explicitly allowed by the user.

2. Communication Consent

By using the app, you agree to receive order-related updates and service messages via SMS, email, or push notifications. You may opt out of promotional content by contacting our support.

3. How We Use Your Data

• To show relevant product listings and maintain request history.
• To help the seller respond to inquiries effectively.
• To resolve issues and improve app functionality.
• To prevent misuse or abuse of the app.

4. Data Sharing

Your data is not sold or rented. It may be accessed internally or shared only:

• To manage your order requests.
• With support teams during troubleshooting.
• With authorities if required by law.

5. Cookies & Analytics

We use cookies to manage sessions and store preferences. These help enhance the user experience. You can disable cookies via browser settings, though this may affect functionality.

6. Your Rights

• Request access to your personal data.
• Correct or update incorrect information.
• Request data deletion.
• Withdraw communication consent.

7. Delete Your Account

To delete your account, you can:

• Use the app: Profile > Delete Account (if available)
• Email us at privacy@bscbags.com with your registered mobile number.

We may contact you for verification before completing the deletion. Once deleted, your account cannot be restored. Some data may be securely retained for legal reasons.

8. Data Security

We implement standard protections such as encrypted storage and restricted access. However, no digital system is completely risk-free. Never share your OTPs or passwords. We will never ask for such details via message or call.

9. Platform Scope & Responsibility

BSC Bags is a digital catalog app for showcasing bag products and taking order requests. It does not process payments or guarantee deliveries. All requests are handled offline through mutual agreement between the user and seller. No returns, refunds, or payment management is facilitated by the app.

10. Grievance Officer

Designation: Grievance Officer
Email: privacy@bscbags.com

11. Policy Changes

This policy may be updated occasionally. We will notify users through the app or email 7 days prior to major updates. Continued use of the app after such updates means you agree to the new terms.

For questions or privacy concerns, contact us at privacy@bscbags.com.